Hilton Brooklyn New York
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I had booked through a 3rd party company “booking.com” and when I got to the hotel my room reservation was cancelled for some reason and I never received an email from the 3rd party company stating the reason why they were cancelling my reservation. The hotel manager went ahead and rebooked my room using the same rate I had originally booked the room with. I almost had a heart attack thinking there would be no availability and I would have no where to stay. The manager made the experience so smooth and quickly got me out of panic mode. She even comped breakfast for my cousin and I. Great experience. I would stay here again for sure.
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Victoria
вересень 2022 р.
The reception staff were very friendly and helpful. I felt valued as a customer even though we were only staying one night.
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Trevor
листопад 2022 р.
Property was great, good location, nice amenities.
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Lynne
жовтень 2021 р.
The room was big enough for me, the bathroom was clean and bright, cleanliness was good. Adam at the front desk was exceptionally helpful in explaining my bill and helping reserve A car service to pick me up for work.
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Destiny
березень 2022 р.
centrally located in downtown Brooklyn with easy access to the subway
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Nancy
травень 2023 р.
Location is fantastic. Nearby shopping areas. Room size. Extremely comfortable Bed. Room Cleanliness. Bathroom and shower. Common areas.
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Erf324
травень 2022 р.
Everything was great about the hotel -- location, amenities, the staff. It felt very comfortable and was perfectly located for what we had planned for the weekend. Highly recommend and I will be coming back to the Hilton when I return to Brooklyn in the near future.
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Jennifer
травень 2022 р.
Hotel was kept very clean, giving us a sense of comfort & safety from covid. There were signs throughout the property telling us when certain items had been sanitized last, such as the elevators. The beds were very comfortable & the rooms were sound-proof, so we couldn’t hear other guests, allowing us to get GREAT sleep after long days of moving me into my new apartment. Overall, very happy with our stay & would stay here again.
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Ashley
жовтень 2021 р.
Receptionist was kind and helpful, Room was very clean and comfortable. Use of the exercise equipment was great.
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J
вересень 2023 р.
Staff were excellent people - all of them. Internet connection was good. Rooms were good. Enormous bath towels were a pleasant surprise.
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John
травень 2022 р.
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