Hilton Brooklyn New York
Apa Kata Tetamu
I had booked through a 3rd party company “booking.com” and when I got to the hotel my room reservation was cancelled for some reason and I never received an email from the 3rd party company stating the reason why they were cancelling my reservation. The hotel manager went ahead and rebooked my room using the same rate I had originally booked the room with. I almost had a heart attack thinking there would be no availability and I would have no where to stay. The manager made the experience so smooth and quickly got me out of panic mode. She even comped breakfast for my cousin and I. Great experience. I would stay here again for sure.
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Victoria
September 2022
The reception staff were very friendly and helpful. I felt valued as a customer even though we were only staying one night.
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Trevor
November 2022
Property was great, good location, nice amenities.
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Lynne
Oktober 2021
The room was big enough for me, the bathroom was clean and bright, cleanliness was good. Adam at the front desk was exceptionally helpful in explaining my bill and helping reserve A car service to pick me up for work.
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Destiny
Mac 2022
centrally located in downtown Brooklyn with easy access to the subway
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Nancy
Mei 2023
Location is fantastic. Nearby shopping areas. Room size. Extremely comfortable Bed. Room Cleanliness. Bathroom and shower. Common areas.
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Erf324
Mei 2022
Everything was great about the hotel -- location, amenities, the staff. It felt very comfortable and was perfectly located for what we had planned for the weekend. Highly recommend and I will be coming back to the Hilton when I return to Brooklyn in the near future.
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Jennifer
Mei 2022
Hotel was kept very clean, giving us a sense of comfort & safety from covid. There were signs throughout the property telling us when certain items had been sanitized last, such as the elevators. The beds were very comfortable & the rooms were sound-proof, so we couldn’t hear other guests, allowing us to get GREAT sleep after long days of moving me into my new apartment. Overall, very happy with our stay & would stay here again.
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Ashley
Oktober 2021
Receptionist was kind and helpful, Room was very clean and comfortable. Use of the exercise equipment was great.
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J
September 2023
Staff were excellent people - all of them. Internet connection was good. Rooms were good. Enormous bath towels were a pleasant surprise.
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John
Mei 2022
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